Terms and Conditions

The following “Terms & Conditions” shall apply to all products supplied by Europlanters (hereinafter known as “the Company”) whether manufactured or whole sale goods :-

Prices
All prices are correct at time of going to press but the Company reserves the right to alter prices without prior notice. All prices are subject to Value Added Tax.

Credit
The Company will open a Trade Credit account upon satisfactory completed Account form and an agreed Credit Limit will be set. Payment Terms are on a net monthly basis, the Company reserves the right to apply Credit Surcharges to Invoices and charge interest on overdue accounts as outlined in 'The Late Payment of Commercial Debts Act 2002'. This equates to 4% over Base Rate, Admin Charges also apply. Late payments will have an adverse effect on future credit terms!

Title of Goods
Title to all goods supplied by the Company shall remain with the Company until payment has been made in full (including any VAT where applicable). The Company reserves the right to recover such goods from the customer or from whomsoever is holding the goods until full payment has been received. If the goods are used prior to payment then any damages sustained thereafter to the goods or third party property will not be covered by Company insurances or warranties.

Watertight Planters
Although some of the Planters supplied by the Company are manufactured to be watertight, the Company cannot guarantee the product will be and remain watertight in situe. The Company will not be held responsible for damage to third party property due to leaking planters or liners and strongly recommends a water test prior to use. Nor will the Company be held responsible for plants or trees that perish due to lack of water. The Company will FOC, repair or replace new planters or liners that are found to be inadequately watertight but these must not have been installed.

Goods in Transit
Notification of all damaged and/or missing goods must be received in writing (Email or Fax) by the Company within 24 hours from receipt of the goods. The Company will not be held responsible for any circumstantial or consequential loss due to damaged goods or late deliveries. Please note the paragraph headed 'Deliveries' above.

Warranties
Whilst the Company will be fair and reasonable and all products are supplied in good faith and believed to be suitable for their intended use, no conditions or warranties are made or implied as to the quality or life expectancy of the products beyond a 12 month period.

Samples
All samples will be invoiced on a 'Sale Or Return' basis and once returned in good condition a credit note will be issued.

Colours
The Company manufactures GRP Planters to British Standard colours from the BS 4800 range without making additional charges unless the order value for one colour is less than £200. Other colours are available (e.g. RAL & Pantone colours) or matches can be mixed by our pigment suppliers, however these will attract extra costs unless there are large numbers involved. Prices on Application. In all cases where an exact match is required a fibreglass swatch is highly recommended, otherwise the Company cannot be held responsible for slight variations in colours.

Deliveries
Deliveries are Free of Charge for all orders (or collective orders) with a net value of £600 or more in the UK mainland. However this does not apply to bulky or non-stackable items which will attract carriage costs on a volume basis. It is recommended to ring and check transport costs prior to order or quotation. Carriage charges are at cost to our selves e.g.1-2 Boxes up to 20Kg £14.50,Pallets are £50,except London and Aberdeen which are charged at £60. We deliver using our own transport where possible and cost effective and will ensure goods arrive in perfect condition, however if outside carriers are used it is important to check all deliveries for damage or discrepancies in numbers prior to signing. Once signed for clean we cannot claim on insurance and it is unfair to expect Europlanters to accept liability.